Privacy Policy

1. Introduction

GAJ Labs (“we,” “our,” or “us”) operates the TraderMynd mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

2. Information We Collect

Account Data: When you create an account, we collect your email address, a display name, and authentication credentials managed through our secure identity provider.

Trading & Journal Data: You may voluntarily enter trade logs, journal entries, mood ratings, checklist responses, and notes. This data is tied to your account and used to generate insights within the app.

Usage Data: We collect anonymised app usage analytics (e.g., feature usage, session duration, crash reports) via industry-standard third-party services to improve the Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service and its features.
• To personalise your experience, including AI coaching and bias training.
• To communicate with you about updates, security alerts, and support.
• To analyse trends and improve app performance and reliability.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., cloud hosting, authentication, analytics) who are contractually bound to protect your information and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures, including encryption in transit and at rest, access controls, and regular security reviews. However, no online service is 100% secure, and we cannot guarantee absolute security.

6. Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will comply within 30 days, subject to legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, email us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or within the app. Continued use of the Service after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
support@tradermynd.com
GAJ Labs, Ras Al Khaimah, UAE